Updated July 31, 2026
Privacy Policy
This Privacy Policy explains how Totum AI collects, uses, stores, and shares information when you use our web app and related services.
Information we collect
We collect information you provide directly, such as your name, email address, company details, and content you upload or create while using Totum AI.
We also collect limited technical data such as device information, browser details, IP address, logs, and usage events to keep the service secure and reliable.
How we use information
We use information to operate the product, authenticate you, sync with connected services, provide support, improve features, and send service-related communications.
- Authenticate access and maintain user sessions
- Process actions you request inside the product
- Diagnose errors, prevent abuse, and secure the platform
- Improve product quality and performance
Sharing and disclosure
We do not sell your personal information. We may share information with service providers that help us run the product, with your connected integrations, or when required by law.
Data security
Data transmitted to or from Totum AI is encrypted in transit using secure protocols. Data stored by Totum AI is encrypted at rest through our infrastructure providers. We also use access controls and other safeguards designed to protect personal and business information from unauthorized access, loss, misuse, or alteration.
Data retention
We keep data for as long as it is needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
Your choices
You can request access, correction, or deletion of your personal information by contacting us. You can also disconnect integrations and stop using the service at any time.